Shipping and Returns
Returns & Exchanges for Ammunition, Magazines, and Other Non Firearm Products
Buying online can be stressful, “what if I get the wrong caliber, will that mag fit my gun?” Well stress no more, at Colonial Firearms LTD we accept non-firearm product returns for up to 7 days from the date of delivery!
Just contact our returns department at [email protected] for an RMA (Return Merchandise Authorization) and a prepaid shipping label.
As long as the items are in a saleable condition (if they look like they could be on a store shelf you have nothing to worry about) we will issue a refund or credit (your choice), less any applicable restocking fees.
Except in the case of damaged-in-transit items, all refunds are subject to a restocking fee of 20% of the original purchase price, less the original shipping costs.
All sealed items, like spam cans, cannot be returned once opened unless the items are defective.
What about manufacturing defects? While the manufacturers want you to deal directly with them, we don’t! Talking to manufacturers is frustrating, and I promise we are better at it than you are.
If you have a problem with any items you have purchased from us, please tell us and let us deal with it. You have better things to do!
*All Food Items Are Non-returnable.
Returns & Exchanges for Firearms
If a firearm that ships to your selected FFL is returned by the FFL to Colonial Firearms LTD for any reason (i.e. Failed background check or firearm is not allowed in state or municipality) you will be subject to a 20% restocking fee.
Once a firearm is transferred from the FFL to the buyer, there are no returns allowed.
Modifications & Cancellations
We are unable to modify or cancel orders once they are processing through our warehouse.
If your order has already been packed, we cannot cancel the order. This policy helps ensure all orders will go out quickly.
Please see our return policy if you would like to send your order back.
Shipping Restrictions for Firearms, Ammunition and Magazines
Colonial Firearms LTD does ship outside the continental United States Except to Africa.
The following additional restrictions apply:
We can ship ammunition to PO boxes.
All firearms ship on
AK/P.R./V.I.: All ammo. Magazines.
HI: All ammo & Magazines
CA: We can ship to companies in California registered as FFLs, provided we have their FFL on file. Please have it emailed to [email protected] or faxed to 217 662-7207 Order as you normally would using your information for billing but make sure the shipping information is that of your registered FFL. No Magazines Over 10 Rounds.
CT: We require a valid Permit to Carry a Pistol or Revolver, a valid Permit to Sell at Retail a Pistol or Revolver, a valid Eligibility Certificate for a Pistol or Revolver, OR a valid Long Gun Eligibility Certificate on file BEFORE we can ship an ammunition order. If unable to provide one of those forms of ID, we require a Valid Ammunition Certificate, AND one of the following: Driver’s License, Passport, OR other Federal, State or Municipal government ID showing DOB & photo. Please have it emailed to [email protected] or faxed to 217-662-7207. No magazines over 10 rounds.
FL: State requires buyers of all firearms to be at least 21 years old.
IL: We must ship to all addresses, and we will need a copy of their FFL on file. Please have it emailed to [email protected] or faxed to 217 662-7207. Order as you normally would, using your information for billing but make sure the shipping information is that of your registered FFL. All other areas in IL require a FOID OR Concealed Carry Permit, AND a Driver’s License OR State ID faxed &/or emailed to us and on file BEFORE we can ship an ammunition order. One of the IDs sent in MUST match your shipping address.
MA: We can ship to addresses. We will need a copy of their FFL on file. Please have it emailed to [email protected] or faxed to 217 662-7207. Order as you normally would, using your information for billing but make sure the shipping information is that of your registered FFL.
MD: All magazines over 10 rounds.
NJ: We require a New Jersey Firearms Purchaser Identification Card, valid Permit to Purchase a Handgun (valid for 90 days), OR a valid Permit to Carry a Handgun (valid for 2 years), AND a Driver’s License OR State ID faxed &/or emailed to us on file BEFORE we can ship an ammunition order. Please have it emailed to [email protected] or faxed to 217 662-7207. All magazines.
NY: We must ship to all addresses and P.O boxes, OR Keeper or Seller of Ammunition. We will need a copy of their License on file BEFORE we can ship an ammunition order. Please have it emailed to [email protected] or faxed to 217 662-7207. Order as you normally would, using your information for billing but make sure the shipping information is that of your registered FFL or Keeper or Seller of Ammunition. All magazines
VT: All handgun magazines over 15 rounds.
Washington DC: All shipping.
We do not ship to Russia
Modifications & Cancellations
We are unable to modify or cancel orders once they are processing through our warehouse. If your order has already been packed, we cannot cancel the order. This policy helps ensure all orders will go out quickly. Please see our return policy if you would like to send your order back.
Order Cancellation by Colonial Firearms LTD
Colonial Firearms LTD reserves the right to cancel any order. In the event that we need to cancel your order for any reason, you will receive a full refund of the amount of the purchase.
Returns & Exchanges for Ammunition
Please see our Shipping and Returns page for more information.
Personal Information
Please see our Privacy Policy for information regarding Personal Information.
Agreement to Indemnify and Defend for Misrepresentation
In the event that any of the above statements are determined to be untrue, I agree to indemnify and defend Colonial Firearms LTD (CFA Ammunition Depot), and its owners, agents, officers, and employees against any resulting civil liability or criminal prosecution.
Assumption of Shipping Liability
Colonial Firearms LTD ships through USPS (Non Ammo items). Once your product is received by the shipping carrier, you will automatically assume all responsibility for its safe transit to your delivery address and thereafter. You also agree to hereby explicitly release Colonial Firearms LTD from all liability and responsibility thereafter.
Release of Liability and Agreement to Indemnify and Defend
Colonial Firearms LTD is a retailer of dangerous products. By placing an order with Colonial Firearms LTD, I explicitly agree to release Colonial Firearms LTD from any and all liability arising from or related to the products purchased to include but not limited to the use of the product, the storage of the product, and the transportation of the product.
I also acknowledge that I alone am responsible for how the product is used by me and by any other party. In the event that any other party files a claim of any kind against Colonial Firearms LTD, I will indemnify and pay to defend Colonial Firearms LTD (CFA Ammunition Depot), and its owners, agents, officers, and employees against any resulting civil liability or criminal prosecution.
Errors and Omissions
While Colonial Firearms LTD makes every effort to have accurate and complete information on our site, including but not limited to pricing, availability, and product features, we occasionally make mistakes.
Customer agrees that they will not hold Colonial Firearms LTD liable for such mistakes or omissions and acknowledges that orders may be canceled after the fact due to errors or omissions. See “Order Cancellation by Colonial Firearms LTD” for more information.
Sales Tax
Colonial Firearms LTD makes every effort to calculate accurate sales tax in accordance with all state and local taxing jurisdictions.
In certain circumstances, the sales tax calculated just prior to final check out may be slightly different from the final sales tax calculated during the credit card settlement process.
This, in certain rare circumstances, may result in a small difference between the tax displayed just prior to placing the order and the final tax calculated and included in your credit card settlement.
Jurisdiction
In the event that I choose to file a complaint against Colonial Firearms LTD or any of its owners, agents, officers, or employees, I agree that such a complaint must be filed within a court located in Springfield Illinois.
I agree that any complaints filed within any other jurisdiction shall be immediately terminated and moved to a court within Springfield Illinois and I agree to reimburse Colonial Firearms LTD and its owners, agents, officers, and employees for any costs they may each incur in defending against the complaint or effecting its removal until such time that the complaint is properly filed within a court located within Springfield, Illinois
Colonial Firearms LTD Mobile Terms & Conditions
By subscribing to each of Colonial Firearms LTD mobile messaging programs, you agree to receive auto-dialed marketing messages (text messages) to the telephone number used at the time of opt-in and have met the minimum age requirement of 21 years old. Message frequency may vary.
Message and data rates may apply. Consent is not required as a condition of purchasing any goods or services. Terms & Conditions are subject to change. The mobile carriers are not liable for delayed or undelivered messages.
For more information, customers can view the Colonial Firearms LTD Privacy Policy, by clicking the linked text.
Text STOP to 46351 to opt-out. If you unsubscribe, you will be unsubscribed from all Colonial Firearms LTD mobile communication. You can always sign up again to opt back into any of our programs.
email: [email protected] for assistance.
AD Mobile Messages:
Text advertised keyword to 46351 to receive promotional alerts from Colonial Firearms LTD.
AD Orders Mobile Messages:
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Need Additional Assistance?
For all other questions, please email the Colonial Firearms LTD Customer Service Team at: [email protected]